Steve is a Market Research Society member with over ten years experience of providing innovative market, competitor and customer insight to some of the largest Financial Services companies in the World.

From starting his career as a research associate at Leicester University he then worked as a primary research manager at Anchor Trust.

In 2000 he moved to Barclaycard and was responsible for conducting primary research. By 2004 he was managing Barclaycard's Competitor Intelligence team.

In 2005 he was recruited by GE Money to help establish a new Insight function focusing on raising awareness of the market, competitors and customers.

In 2008 he became Senior Researcher for Dataquest Research Consultants providing insight services and primary research to major players in the insurance and consumer finance industries.